Email: For any inquiries, concerns, or support needs, please reach out to us via email at rushik@rushikshah.com. We strive to respond to all emails within 24-48 business hours.
Contact Form: Alternatively, you can fill out the contact form available on our website https://rushikshah.com/#contact_section. Please provide detailed information about your query or concern, and we will get back to you promptly.
Communication Policy
Response Time: We are committed to addressing your inquiries and concerns in a timely manner. While we strive to respond to all communications promptly, please allow up to 24-48 business hours for a response during busy periods.
Business Hours: Our business hours for customer support inquiries are Monday through Friday, 9:00 AM to 5:00 PM [IST]. Any inquiries received outside of these hours will be addressed during the next business day.
Privacy and Confidentiality: We respect your privacy and ensure that all communications with our customers are handled with the utmost confidentiality. Any information shared with us will only be used for the purpose of addressing your inquiry or concern.
Professional Conduct: We uphold professional conduct in all our communications with customers. We expect the same level of respect and professionalism from our customers when engaging with our customer service representatives.
Dispute Resolution
Informal Resolution: In the event of any disputes or disagreements, we encourage customers to first reach out to us directly to attempt to resolve the issue informally and amicably.
Formal Resolution: If a resolution cannot be reached informally, both parties agree to pursue formal dispute resolution mechanisms, which may include mediation or arbitration, in accordance with the laws governing our jurisdiction.
Legal Recourse: This contact policy does not waive any legal rights or remedies available to either party under applicable laws. All disputes shall be governed by the laws.
Amendments to Contact Policy
We reserve the right to update or amend this contact policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically for updates.
Note:- For any questions or clarifications regarding our Contact Policy, please contact us using the information provided above.